Terms & Conditions
Prices
All prices are subject to VAT and are correct at the time of printing. SUPER MILLION HAIR® reserve the right to alter prices without prior notification.
online Price Errors
If we discover an error in the price or description of an item you have ordered (it happens!), we may cancel your order at any time up to the point we send the item(s) to you. We will contact you when we become aware of an error and ask you whether you wish to continue with your order at the correct price or cancel it. If we do cancel your order you will receive a full refund of any charges paid in advance.
Payment
Payment is due to SUPER MILLION HAIR® in full prior to dispatch of goods. The goods will remain the property of SUPER MILLION HAIR® until paid for in full by The Buyer.
If An Item Is Missing From Your Order
Please contact SUPER MILLION HAIR® within 14 days of receiving the Item(s) and we will send you the missing Item(s) as soon as possible.
Returns
If goods have been ordered in error, SUPER MILLION HAIR® may agree to their return on the following conditions:
- Depending on the decision taken once The Buyer has contacted SUPER MILLION HAIR®, all returns must be accompanied by a brief letter stating why The Buyer is returning the goods, along with their full contact details. If this information is not provided, we will be unable to return your product to you and reserve the right to dispose of your product three months after receipt. You must inform us if you change your address.
- The goods must be returned in their original condition, unused and sent back to SUPER MILLION HAIR® in its original packaging (Returns address – SUPER MILLION HAIR, Returns Department, 29 Cannock Street, Leicester, LE4 9HR).
- Carriage charges will be charged for goods ordered in error by The Buyer.
- Carriage charges will not be refunded for any orders returned where The Buyer is at fault.
If Goods are faulty on arrival, SUPER MILLION HAIR® may agree to their return on the following conditions:
- The Buyer contacts SUPER MILLION HAIR® within 7 days of receiving item(s) and will be entitled to a full refund. If after 7 days (up to 28 days), the buyer needs to return the goods, they will only be eligible for an exchange or credit on their account.
- Depending on the decision taken once The Buyer has contacted SUPER MILLION HAIR® , all returns must be accompanied with a brief letter stating why The Buyer is returning the goods, along with their full contact details. If this information is not provided, we will be unable to return your product to you and reserve the right to dispose of your product three months after receipt. You must inform us if you change your address.
- The goods must be returned to SUPER MILLION HAIR® in its original packaging (Returns address – SUPER MILLION HAIR, Returns Department, 29 Cannock Street, Leicester, LE4 9HR)
- A refund for carriage charges will be made to The Buyer once the goods are received back to SUPER MILLION HAIR®.
- No carriage charges will be applied to any goods received faulty (not including electrical goods).
Cancellations
Cancellations after any order have been dispatched is not acceptable.
If there is an error regarding product or price SUPER MILLION HAIR® have the right to cancel the up until the goods have been received.
Delivery
The Delivery of Goods will only be made to the address specified by The Buyer. SUPER MILLION HAIR® will not accept responsibility for goods that are signed for by no other than The Buyer. SUPER MILLION HAIR® does not offer the service of delivering goods to a neighbour or leaving goods in another safe place if The Buyer as such requests this from the postal/courier service it is at The Buyers own risk.
Delivery Rates
Delivery rates may vary upon the service when placing any order, depending on the service that you require. It is The Buyers responsibility to supply a correct delivery address at the time of placing any order. SUPER MILLION HAIR® will accept no liability for any delay or failure to deliver products if the failure is caused by circumstances beyond our control. SUPER MILLION HAIR® reserves the right to amend delivery rates without prior notification to The Buyer.
Delivery Charges
£2.99 = Track 48 (Takes up to 2-5 working days)
£4.95 = Track 24 (Takes 1 to 2 Working Days)
£6.99 = Guaranteed Next Working Day Delivery
From £12.50 = Saturday delivery
(International rates may vary)
Delivery Terms
- On the basis that an order is placed prior to 2.00pm on any working day, the order will be dispatched on the same day unless otherwise stated.
- Orders placed on Saturday and Sunday and Friday after 2.00pm will be processed the next working day (i.e Monday or Tuesday if a bank holiday occurs)
- Every order is put on a tracked delivery.
Claims
SUPER MILLION HAIR® will not accept any responsibility for missing or damaged goods unless SUPER MILLION HAIR® is advised within 48 hours of receipt of the goods, thereby SUPER MILLION HAIR® is not liable to pay compensation on this basis.
General
All Goods supplied by SUPER MILLION HAIR® to The Buyer are subject to availability. SUPER MILLION HAIR® takes all care to ensure that all specifications and descriptions are accurate at the time of printing; however goods may have slight variations. SUPER MILLION HAIR® does not operate a sale or return policy.
Privacy Guarantee
SUPER MILLION HAIR® is the trading name of Teleview Marketing Ltd. SUPER MILLION HAIR® has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practice for this Web-Site:http://www.Supermillionhair.co.uk
Personal Information
Our site’s registration form requires users to give us contact information (like your name and email address), demographic information (like your postal code). We will under NEVER sell or provide your name, address or email to any Company or individual. We will NEVER put your name on a mailing list.
The customer’s contact information is also used to contact the User when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below. This site contains links to other sites. http://www.Supermillionhair.co.uk not responsible for the privacy practices or the content of such Web-Sites.
Data Protection
Supermillionhair.co.uk is bound by and complies with the Data Protection Acts 1984 and 1998. These Acts relate to storage and disclosure of personal information in connection with you. SUPER MILLION HAIR® intention is to prevent access to your personal information by unauthorised parties.
Security
At Supermillionhair.co.uk security has always been our primary concern. This site has many security measures in place to protect the loss, misuse and alteration of the information under our control. For users who require added security, we utilise PayPal & Paypoint payment service provision, this ensures that your credit card details are transmitted securely to their servers for authorisation, at no point do your credit card details get transmitted unsecurely or directly to the Supermillionhair.co.uk website.
Cookies
So-called cookies are small pieces of information which reside on your computer. Your browser handles all the cookies on your computer. Cookies can contain many types of information, and most large websites on the Internet use them.
At Supermillionhair.co.uk cookies are used solely for:
- Keeping track of when you last logged in
- Inserting the user’s address on the logon-page
- If another user is already logged on from another computer.
Some browsers, such as the popular Internet Explorer (versions 5 and upwards) encrypt your cookies. Should someone gain access to your computer the cookies stored on your hard drive will be of no value to that person as they are already encrypted and therefore unintelligible. Our servers are under constant surveillance to provide you with an uninterrupted and secure service. Any breach of security will be given immediate attention and almost invariably reported to the police.
Opt Out
You can send an e-mail to sales@supermillionhair.co.uk with the subject text of REMOVE should you wish to opt out of future communications.
Contact the Website
This site gives users the following options for changing and modifying information previously provided. E-mail: sales@supermillionhair.co.uk
Website Terms of use
(1) SUPER MILLION HAIR® permits you to use its Web-Site subject to the terms and conditions set out herein. By accessing any other page of this Web-Site you indicate your agreement to be bound by these terms of use, and you consent to the use of personal information by SUPER MILLION HAIR® as described in these terms of use.
(2) In order to purchase goods from SUPER MILLION HAIR® you are required to register on www.supermillionhair.co.uk. This registration creates an account in your name with SUPER MILLION HAIR®. You are solely responsible for all transactions which take place through your account. You agree to pay all invoices when due. You agree immediately to notify SUPER MILLION HAIR® of any unauthorised use of your account. You shall ensure that you exit from the SUPER MILLION HAIR® Web-Site at the end of each session. SUPER MILLION HAIR® SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE WHICH ARISES FROM YOUR FAILURE OR OMISSION TO COMPLY WITH THIS TERM FOR WHATEVER REASON.
(3) SUPER MILLION HAIR® are required under the UK Data Protection Acts 1984 and 1998 to comply with conditions concerning the storage and disclosure of personal information relating to you in order to prevent access by unauthorised parties. Supermillionhair.co.uk uses the information which Supermillionhair.co.uk holds about you to process your order. Information collected on the placing of an order will include your name, email address, delivery address, credit or debit card number and expiry date. This allows SUPER MILLION HAIR® to process and fulfill your order and to notify you of the status of your order. Information may also be used to inform you of changes in the services and to monitor customer traffic patterns and site usage to develop the site. SUPER MILLION HAIR® do not sell, trade or relay your personal information to others. SUPER MILLION HAIR® may share your personal information with other organisations to assist in the prevention of fraud. If you do not wish to receive further offers then simply send a blank email message with a subject of “REMOVE” to: sales@supermillionhair.co.uk
(4) All copyright and related intellectual property rights subsisting in the content of this Web-Site, including but not limited to text, graphics, logos, button icons, images or audio clips and software are beneficially owned by or remain the sole property of SUPER MILLION HAIR®. The compilation of all content on this Web-Site is the exclusive property of SUPER MILLION HAIR®. You may use the contents of this Web-Site as an information and as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance of the contents of this Web-Site is strictly prohibited.
(5) www.supermillionhair.co.uk is a trademark of SUPER MILLION HAIR®. Such trade mark may not used in connection with any product or service that is not www.supermillionhair.co.uk, in any way that is likely to cause confusion among subscribers or customers, or in any manner that disparages or discredits SUPER MILLION HAIR®.
(6) When you access the Web-Site, SUPER MILLION HAIR® may use a secure server. If so, the secure server will encrypt all information which is entered by you before it is sent to SUPER MILLION HAIR®. “Cookies” are those pieces of information that are stored by your browser on the hard drive of your PC and refer also to those pieces of information which are stored by the server for the benefit of SUPER MILLION HAIR®. Web browsers automatically accept Cookies. You can, however, change your browser to prevent Cookies from being stored.
(7) SUPER MILLION HAIR® reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the service or any part thereof from this Web-Site, with or without prior notice to you.
(8) SUPER MILLION HAIR® may in its sole discretion terminate your account and thereby your ability to access the Web-Site or any part thereof for any breach by you of any of these terms and conditions with immediate effect and without prior notice to you.
(9) SUPER MILLION HAIR® makes no representation about the suitability of the information contained on this Web-Site for any purpose. All contents of the pages on this Web-Site are provided for information only and without warranty of any kind. In particular, but without limitation, SUPER MILLION HAIR® disclaims all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement. No responsibility or liability is accepted by or on behalf of SUPER MILLION HAIR® for any errors, omissions or statements whether misleading or otherwise on these pages, including any feature or aspect of such Web-Site or pages, whether provided by SUPER MILLION HAIR® or by any other organisation, company or individual or entity whatever the loss claimed or alleged. No reference to any organisation, company, individual or entity whatsoever whether on these pages or other sites to which these pages are linked shall imply any condition, warranty or approval in respect of any such organisations, companies, individuals or entities or otherwise on the part of SUPER MILLION HAIR®. SUPER MILLION HAIR® shall not be liable for any special, indirect or consequential damages or any damages whatsoever arising from loss of data or profits whether in contract, negligence or in tort arising out of or in connection with the use, content or performance of information available from this Web-Site. Save as set out in these terms and conditions, all express or implied representations, terms and conditions are hereby expressly excluded to the fullest extent permissible by any law.
(10) These terms and conditions shall be governed and construed in all respects by and in accordance with the laws of England and you submit to the non-exclusive jurisdiction of the English Courts.
Our site’s registration form requires users to give us contact information (like your name and email address), demographic information (like your postal code). We will under NEVER sell or provide your name, address or email to any Company or individual. We will NEVER put your name on a mailing list.
The customer’s contact information is also used to contact the User when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below. This site contains links to other sites www.supermillionhair.co.uk is not responsible for the privacy practices or the content of such Websites.